Cookie Policy
Introduction
This Cookie Policy explains how Tria Software Limited, trading as “The Vault” (“The Vault”, “we”, “us”, or “our”), uses cookies and similar tracking technologies on its website and platform. It describes what cookies are, the types of cookies The Vault uses, the purposes for which they are set, the parties that may access information collected through cookies, and how you can manage your cookie preferences.
This Cookie Policy should be read together with The Vault's Privacy Notice, which sets out how The Vault collects, uses, and protects your personal data more generally. Where information collected through cookies constitutes personal data, that data is processed in accordance with the Privacy Notice.
This Cookie Policy has been prepared in accordance with:
- the EU General Data Protection Regulation (EU GDPR 2016/679);
- Directive 2002/58/EC (the ePrivacy Directive), as transposed into Cypriot law through the Regulation of Electronic Communications and Postal Services Law of 2004 (Law 112(I)/2004), as amended; and
- other applicable data protection and electronic communications legislation.
By using The Vault's website or platform and providing your consent through the cookie consent management platform (“CMP”), you agree to the use of cookies as described in this Cookie Policy. Strictly necessary cookies do not require consent and are placed automatically to ensure the website functions correctly.
01. Who we are
Tria Software Limited, trading as The Vault, is the data controller responsible for personal data collected through cookies and similar technologies on The Vault's website and platform.
- Entity
- Tria Software Limited
- Registered Address
- Spyrou Kyprianou 61, Mesa Geitonia, 4003, Limassol, Cyprus
- Company Registration
- HE422111
- Privacy/DPO Contact Email
- privacy@thevault.com
If you have any questions about this Cookie Policy or The Vault's use of cookies, please contact us using the details set out in Section 9.
02. What are cookies and similar technologies
Cookies are small text files that are placed on your device (computer, tablet, or mobile) by websites and online platforms that you visit. They are widely used to make websites function efficiently, to provide a consistent user experience, to remember user preferences, and to provide information to the operators of the website.
In addition to cookies, The Vault may use similar tracking technologies, including:
- pixel tags and web beacons: small graphic images embedded in web pages or emails that allow The Vault to record certain actions, such as whether a page has been viewed or an email has been opened;
- local storage and session storage: mechanisms that allow data to be stored locally in your browser to support platform functionality;
- software development kits (SDKs): code integrated into The Vault’s mobile application that performs functions equivalent to cookies on the web; and
- device identifiers and fingerprinting techniques: used in limited circumstances to detect fraud and to secure The Vault’s services.
For convenience, references to “cookies” in this Cookie Policy include both cookies and the similar technologies described above, unless otherwise stated.
Cookies may be classified by:
- duration: session cookies, which are deleted automatically when you close your browser, and persistent cookies, which remain on your device for a defined period or until you delete them; and
- origin: first-party cookies, which are set by The Vault directly, and third-party cookies, which are set by third parties whose services are integrated into The Vault’s website or platform.
03. Categories of cookies the vault uses
The Vault categorises the cookies and similar technologies it uses as follows:
| Category | Purpose | Lawful Basis |
|---|---|---|
| Strictly Necessary | Required for the website and platform to function. These cookies enable core functionality such as security, authentication, session management, network management, accessibility, and load balancing. Without these cookies, the services you have requested cannot be provided. | Not based on consent. Necessary for the provision of an information society service explicitly requested by you. |
| Functional | Enable enhanced functionality and personalisation, such as remembering your language preference, region, or other settings. They may be set by The Vault or by third-party providers whose services are integrated into the platform. | Consent (Art. 6(1)(a) GDPR). |
| Analytics and Performance | Collect information about how visitors use The Vault’s website and platform, such as which pages are visited most frequently, how users navigate between pages, and whether users encounter errors. The information is used to improve the platform and user experience. | Consent (Art. 6(1)(a) GDPR). |
| Marketing and Advertising | Used to deliver relevant communications about The Vault’s products and services, to measure the effectiveness of marketing campaigns, and, where applicable, to support advertising on third-party platforms. These cookies may track your browsing activity across websites. | Consent (Art. 6(1)(a) GDPR). |
| Security and Fraud Prevention | Used to detect and prevent fraudulent activity, to protect against unauthorised access, and to maintain the integrity and security of The Vault’s platform. These cookies support The Vault’s legal obligations in the area of financial crime prevention. | Legal obligation (Art. 6(1)(c) GDPR) and legitimate interests (Art. 6(1)(f) GDPR). |
04. Specific cookies used by the vault
The table below sets out the specific cookies used on The Vault's website and platform, including the provider, purpose, and applicable retention periods. The Vault keeps this table under regular review and updates it to reflect changes in the cookies in use.
[Note: this section is to be populated following completion of a full cookie audit of the live website and platform, conducted in coordination with the cookie consent management platform. The table below illustrates the required structure.]
| Cookie Name | Provider | Category | Purpose | Duration |
|---|---|---|---|---|
| [cookie_name] | First-party / [Third-party name] | [Category] | [Purpose] | [Session / X days / X months] |
A current and detailed list of cookies in use, together with the ability to manage your cookie preferences, is available at any time through the CMP accessible on The Vault's website.
05. Third-party cookies and international transfers
Some cookies on The Vault's website and platform are set by third parties whose services support specific functionality, including analytics providers, content delivery networks, customer relationship management tools, and security and fraud prevention services.
Where third-party cookies are used, the relevant third parties act as separate data controllers or as joint controllers in respect of the data collected through their cookies. Depending on the nature of the processing involved, such third parties may act as independent data controllers or data processors acting on behalf of The Vault. The Vault encourages you to review the privacy notices and cookie policies of the relevant third parties for further information about how they process your data.
Where the use of third-party cookies results in the transfer of personal data outside the European Economic Area (EEA), such transfers are carried out in accordance with the safeguards described in The Vault's Privacy Notice, including Standard Contractual Clauses approved by the European Commission, transfers to countries that have received an adequacy decision, or other legally recognised transfer mechanisms under Chapter V of the EU GDPR.
06. Lawful basis and consent
Strictly necessary cookies are placed on the basis that they are required for the provision of an information society service explicitly requested by you. These cookies do not require your prior consent.
All other cookies (including functional, analytics, marketing, and similar technologies that are not strictly necessary) are placed only after you have provided your consent through The Vault's CMP. You are not required to accept non-essential cookies, and refusing them will not prevent you from accessing the core functionality of the website or platform.
In limited circumstances, The Vault may rely on its legitimate interests or legal obligations in connection with security and fraud prevention technologies used to protect the website, platform, users, and services from unauthorised access, misuse, fraudulent activity, or other security threats. Where The Vault relies on legitimate interests as a lawful basis for processing personal data collected through security and fraud prevention cookies, The Vault has conducted an appropriate assessment and is satisfied that its interests are not overridden by your fundamental rights and freedoms.
You may withdraw or modify your cookie preferences at any time through the CMP or by following the instructions in Section 7. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
07. How to manage cookies
Cookie Consent Tool
You can review and change your cookie preferences at any time by clicking the cookie settings link available on The Vault’s website. The CMP allows you to accept or reject categories of cookies individually, with the exception of strictly necessary cookies, which cannot be disabled.
Browser Settings
Most web browsers allow you to manage cookies through their settings, including blocking, restricting, or deleting cookies. Please note that disabling cookies through your browser may affect the functionality or performance of The Vault’s website and platform, and certain features may become unavailable. Guidance on managing cookies is available directly from the providers of the most common browsers:
Mobile Devices
On mobile devices, you can manage tracking preferences through your device settings, including resetting or limiting advertising identifiers (such as the Apple Identifier for Advertisers or the Google Advertising ID).
Opting Out of Third-Party Cookies
Several industry initiatives allow you to opt out of interest-based advertising from participating companies, including the European Interactive Digital Advertising Alliance (www.youronlinechoices.eu). Opting out via these tools does not stop the placement of all cookies, only those used for interest-based advertising by participating companies.
08. Changes to this cookie policy
The Vault may update this Cookie Policy from time to time to reflect changes in applicable law, regulatory guidance, the cookies in use, or The Vault's business operations. The updated Cookie Policy will be published on The Vault's website with a revised effective date.
For material changes that may significantly affect how The Vault uses cookies or how cookie data is processed, The Vault will provide additional notice (for example, through a prominent notice on the website or through the CMP) and, where required, will request renewed consent before the changes take effect.
The Vault encourages you to review this Cookie Policy periodically to stay informed of how cookies are used on The Vault's website and platform.
09. Contact and complaints
If you have any questions, requests, or concerns about this Cookie Policy or The Vault's use of cookies, please contact us at privacy@thevault.com.
You also have the right to lodge a complaint with the competent data protection supervisory authority. The lead supervisory authority for The Vault is the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus:
- Website: www.dataprotection.gov.cy
- Email: commissioner@dataprotection.gov.cy
If you are based in another EU member state, you may also lodge a complaint with your local national data protection supervisory authority.
Legal disclaimers
Regulatory disclaimer
The Vault is a brand name. All services offered under The Vault brand are provided by separate regulated legal entities, each authorised to offer specific services within their respective jurisdictions. Crypto asset services within the European Union are provided by Tria Bridge Ltd, a Crypto Asset Service Provider (CASP) regulated by the Cyprus Securities and Exchange Commission (CySEC). Services in Switzerland are provided by SwissZeit Capital AG, a member of VQF, a Self-Regulatory Organisation recognised by FINMA. Clients will be serviced by the relevant regulated entity depending on the nature of the service and their jurisdiction.
Not financial advice
The information provided on this website is for informational purposes only and does not constitute financial, investment, or legal advice. You should seek independent professional advice before making any financial or investment decisions.
Jurisdictional disclaimer
The products and services offered by The Vault may not be available in all jurisdictions. It is your responsibility to ensure that your use of our platform complies with the laws and regulations applicable in your country of residence. This website does not constitute an offer or solicitation in any jurisdiction where such offer or solicitation is not permitted.
Risk warning
Crypto assets are highly volatile and speculative instruments. The value of crypto assets can fluctuate significantly, and you may lose some or all of your invested capital. Past performance is not indicative of future results. Please ensure you fully understand the risks involved before using our services.
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